Privacy Policy & Cookie Statement

At Just Good Jewellery, we want to handle your data as carefully as possible. In this privacy policy, we explain clearly and fairly what information we collect, why we do it, and how we protect your privacy. No complicated legal jargon, just plain language.

1. Who are we?

Just Good Jewellery is responsible for processing your personal data as described in this policy.
Do you have questions or want to know something about your data? Feel free to contact us:

Legally Kind Jewellery B.V. trading as Just Good Jewellery
Arnesteinweg 48 B
4338 PD Middelburg
Netherlands

hello@justgoodjewellery.com
www.justgoodjewellery.com

Chamber of Commerce: 42112137
VAT: NL869785965B01

2. Why do we process your data?

We only process personal data when there is a valid legal basis for doing so, as intended by the General Data Protection Regulation (GDPR).
This means that we only process your data when:

it is necessary for the performance of a contract with you;
we are required to comply with a legal obligation;
you have given us permission;
or we have a legitimate interest, such as fraud prevention, securing our website, or improving our services.
Providing access to and use of our website
Entering into and performing contracts for our products and services
Processing and delivering your order
Providing customer service, so we can help you quickly and effectively
Managing your account, including order history and wishlist
Preventing fraud and performing credit and fraud checks
Complying with legal obligations (such as tax retention requirements)
Sending a newsletter or offers. Only with your permission

When processing is based on your permission, you can withdraw that permission at any time.

3. What data do we collect?

We only collect the data that is truly necessary. Depending on how you contact us:
When you place an order:

Name and initials
Email address
Delivery and billing address
Phone number
Payment details (processed in encrypted form via a secure payment service)

When you create an account:

Username and password
Order history and wishlist
Communication preferences

When you visit our website:

IP address and browser data
Page visits and click behavior
Cookie data (see also chapter 8)

When you contact us:

Name and email address
The content of your message

4. How long do we keep your data?

We do not keep your data longer than necessary for the purposes for which it was collected:

Order data: 7 years, as legally required for accounting purposes
Account data: as long as your account is active; upon deletion, we also delete your data
Newsletter data: as long as you are subscribed; after unsubscribing, we stop emailing
Contact messages: a maximum of 1 year after handling

5. Do we share your data?

We never sell your data to third parties. Period. We only provide data to other parties when it is necessary for the performance of the contract or to comply with a legal obligation. Examples include:

Delivery services (such as PostNL or DHL) to get your package to your home
Payment service providers (such as Mollie or iDEAL) for secure payment processing
Email platforms for sending our newsletter
Webshop and hosting partners for the technical management of our platform
Fraud detection services where necessary to protect you and us
Government agencies only if we are legally required to do so

We enter into processor agreements with all these parties, so that they also handle your data carefully. They may only use your data for the task we assign to them.

Automated checks and fraud prevention

To limit fraud, misuse, and payment risks, we may use automated checks or assessments, for example for payments or the use of buy-now-pay-later services. These checks are intended to protect both our customers and our company from fraud and misuse.

International transfer of personal data

Some of our service providers are located outside the European Economic Area (EEA), for example in the United States. When personal data is processed outside the EEA, we ensure that appropriate safeguards are in place in accordance with the GDPR.

This is done, for example, by:

using parties that participate in the EU-U.S. Data Privacy Framework;
or entering into standard contractual clauses approved by the European Commission.

6. How do we secure your data?

We take appropriate technical and organizational measures to limit misuse of and unauthorized access to your personal data. This means we ensure that:

Only authorized employees have access to your data
Access to data is restricted and our security measures are regularly checked
Our website is secured with SSL encryption (the padlock in your browser)
Payment details are processed in encrypted form and are never visible to employees

Should something still go wrong despite our measures, we will report it to the Dutch Data Protection Authority where necessary and inform you as quickly as possible.

7. Newsletter

We offer a newsletter to keep you informed about new collections, promotions, and other fun things. Your email address is only added to the subscriber list with your explicit permission. Every newsletter contains a link with which you can unsubscribe at any time.

If you have already purchased products from us, we may also inform you about similar products, unless you indicate that you do not wish to receive such information.

8. Cookies

Cookies are small information files that are automatically stored on or read from your device (such as a PC, tablet, or smartphone) when you visit a website. On our website, we use cookies for the following purposes:

Functional cookies

These cookies are necessary for our website to function properly. For example, they remember the contents of your shopping cart, your login status, and your usage preferences. No permission is required for these cookies.

Analytical cookies

We use analytical cookies to gain insight into the use of our website and to improve our webshop. For this purpose, we use Google Analytics, among others.

Analytical cookies are only placed after you have given permission via our cookie banner, unless they are analytical cookies that have no or only limited consequences for your privacy.

We have taken appropriate measures to protect your privacy as best as possible. This includes:

entering into a processor agreement with Google;
anonymizing IP addresses where possible;
limiting the sharing of data for additional Google services;
making appropriate agreements about international data transfer.

Google may process personal data outside the European Economic Area (EEA). If personal data is processed outside the EEA, we ensure that this is done in accordance with the GDPR, for example by participating in the EU-U.S. Data Privacy Framework or by applying European Commission-approved standard contractual clauses.

More information can be found in Google's privacy statement.

Social media cookies

Via our website, it is possible to interact directly with social media. For this purpose, cookies are placed by the relevant platforms. Your prior permission is required for the use of these cookies.

Advertising cookies

We use advertising cookies to show you (personalized) ads via external platforms. Your permission is also required for this.

These cookies are only placed after you have explicitly given permission via our cookie banner. You can change or withdraw your permission at any time via the cookie settings on our website.

Which third parties place cookies?

Below is an overview of the cookies and the corresponding parties. For more information about how they handle your data, please refer to their own privacy statements. Please note: these statements may change regularly.

Google Tag Manager (privacy statement)
Google DoubleClick (privacy statement)
Facebook / Meta (privacy statement)
Instagram (privacy statement)
Pinterest (privacy statement)

Enabling and disabling cookies

In your browser, you can set it so that storing cookies is only accepted when you agree to it. Please note: if cookies are disabled, many websites, including our webshop, may not work optimally.

Deleting cookies

Many cookies have an expiration date and are automatically deleted when that date passes. You can also choose to delete cookies manually via your browser settings.

Cookie retention periods

Some cookies are automatically deleted as soon as you close your browser, while other cookies are kept longer. The retention period varies by cookie type and third party.
Via your browser settings, you can manually delete cookies or disable the placement of cookies

9. Third-party websites

This privacy policy does not apply to third-party websites to which we refer via links. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend that you read their privacy statement before using those websites.

10. Your rights

When it comes to your personal data, you have a lot of rights, and we ensure that you can actually exercise them:

Right of access: You can request to see what data we have about you.
Right to correction: Is your data incorrect? We will correct it immediately.
Right to erasure: You can ask us to delete all your data. The so-called 'right to be forgotten'.
Right to restriction: You can ask us to temporarily restrict the use of your data.
Right to object: You can object to the use of your data for marketing purposes.
Right to data portability: You can request your data in a commonly used file format.

Want to submit a request? Send us an email via hello@justgoodjewellery.com. We will respond within 30 days.

We may ask for additional information to verify your identity before we process your request. We do this to protect your privacy and security.

11. Complaints

We are happy to help you if you have questions or complaints about the processing of your personal data. If you cannot reach an agreement with us, you always have the right to file a complaint with the Dutch Data Protection Authority. More information can be found at autoriteitpersoonsgegevens.nl.

12. Minors

Our website and services are not aimed at children under the age of 16. If you are under 16 years old, you may only provide us with personal data with the permission of a parent or legal representative.

We do not deliberately collect personal data from minors without this permission. Do you suspect that we have received personal data from a minor without valid permission? Then contact us so that we can delete this data.

13. Changes to this policy

We reserve the right to amend this privacy policy. We publish changes on our website. We recommend that you consult this policy regularly so that you are always aware of any amendments. The date at the top of this document always shows the most recent version.

14. Questions or comments?

We would love to hear from you! Do you have questions about this privacy policy, want to submit a request, or is something unclear? Then contact us:

Just Good Jewellery
Arnesteinweg 48 B
4338 PD Middelburg
Netherlands

hello@justgoodjewellery.com
www.justgoodjewellery.com

Chamber of Commerce: 42112137
VAT: NL869785965B01